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Customer Service

Our team of specialist watchmakers and jewellery experts are at your disposal to provide advise and answer any questions you may have. We recognise that your customer experience is just as important as the product you are purchasing. That's why our sales managers are with you throughout the entire journey to ensure everything is as straightforward as possible. From informing you of all the services we have to offer, to providing insight and honest advice and guidance throughout your purchase, we'll make sure you are completely satisfied.

Below are just a few other ways that M.J.Jones provides an extraordinary service to it's customers:

- WhatsApp Enquiry Line

- Price Promise

- Fourteen Day Returns

- Next Day Delivery

- The M.J.Jones Warranty

- Sell Your Watch 

- Servicing & Refurbishment

- Expert Advice