MJJ WARRANTY


RELAX, WE'VE GOT YOU COVERED...

 

We understand that the watches, jewellery and accessories we sell will hold huge sentimental value in your life. This is why all MJJ products come with a warranty.

 

SOURCED WORN WATCHES

For watches that are no longer covered by the warranty of the original manufacturer, we will provide a 2 year MJJ warranty.

 

CUSTOMISED WATCHES

For customised watches MJJ will cover both the customisation and the functions/movement of the watch.This will always be a 2 year warranty, unless your original manufacturer’s warranty exceeds 2 years. In which case, we will match the original manufacturer’s warranty.

 

JEWELLERY 

All jewellery is covered by MJJ's 2 year warranty.

 

ACCESSORIES

All accessories are covered by MJJ’s 2 year warranty. This includes all customisations and manufacturing faults.

 

FAULTY ITEMS 

In the instance of a faulty item, our warranty will cover the repair of the item completely free of charge.Please note, our warranty excludes accidental damage, such as denting, pulled claws and chipped diamonds. As well as malfunctioning products that have received knocks and/or anything similar which is not deemed a mechanical or intrinsic fault by our specialists. In addition, our warranty does not cover theft, loss, water damage, or damage caused by overt use outside of everyday wear. The addition or substitution of any aftermarket components or products, not provided by MJJ, will also automatically void the warranty.

CUSTOMISATIONS

All watches will need to be serviced and all accessories or jewellery will need to be inspected by our specialists before any customisations can be completed.

Quality is a dealbreaker for us. If a customisation may negatively affect the function or structural quality of your item, we will advise you of this and work to find an alternate customisation you equally love.


NEED MORE INFO?

If you have a question about our Warranty, please contact us directly.